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Posted on: Wed 10th October, 2018

This Saturday (13th October) our colleagues, along with lots of other members of the community will be supporting the Hereford Community Clean Up Group, and tidying the area, known as the "Hereford

An illustration of the noise app
Posted on: Thu 14th June, 2018

It's no fun when a neighbour keeps making loud, nuisance or offensive noise.

Posted on: Tue 12th June, 2018

Members of the Connexus Customer Involvement Panels (CIP) have been able to find out more about the latest housing industry trends after attending the annual Central Housing Investment Consortium (

Posted on: Thu 31st May, 2018

A knit and natter group, run at Smallbrook Gardens in Ross-on-Wye has recently received a certificate of appreciation from the British Legion for their fundraising efforts.

Posted on: Wed 15th November, 2017

We'll be helping local group "Hereford Community Clean up" on November 29th. The volunteers help to keep Hereford more tidy for all of us and they're targeting areas around Sherbourne Close (Hereford)...

Voluntas Surveys

Posted on: Mon 1st October, 2018

We would like to remind and reassure you that calls from Voluntas are legitimate and that they are contacting you on our behalf. Voluntas are an independent organisation who are professional market researchers.

We have worked with them for some time and they are now working with us across Connexus. They are currently calling our customers in Herefordshire about these satisfaction surveys;

-Moving in
- Anniversary of surveys and information updates
- Repairs and Home Improvement Work

Why are we doing these surveys?
We want to know how we can make our services better, so we are contacting you to find out your opinions.  We want to know what you think about us, our services, your home and your neighbourhood. We also want to know if there are other ways in which we can help you, we have lots of services on offer! So the team may ask you to verify some of the details we have about you. We know that sometimes your personal circumstances can change and you may have forgotten to tell us, so this is a way to help us, help you e.g. if you tell us your out of work, our job club may be something of interest.

Voluntas will only contact you by phone.

Your data is really important to us and we take data protection extremely seriously. For more information and to view our full general privacy statement check out our Connexus website.  

A big thank you
We really do appreciate your time answering these questions and thank you for helping us with our surveys.