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Posted on: Wed 10th October, 2018

This Saturday (13th October) our colleagues, along with lots of other members of the community will be supporting the Hereford Community Clean Up Group, and tidying the area, known as the "Hereford

Posted on: Mon 1st October, 2018

We would like to remind and reassure you that calls from Voluntas are legitimate and that they are contacting you on our behalf.

An illustration of the noise app
Posted on: Thu 14th June, 2018

It's no fun when a neighbour keeps making loud, nuisance or offensive noise.

Posted on: Tue 12th June, 2018

Members of the Connexus Customer Involvement Panels (CIP) have been able to find out more about the latest housing industry trends after attending the annual Central Housing Investment Consortium (

Posted on: Thu 31st May, 2018

A knit and natter group, run at Smallbrook Gardens in Ross-on-Wye has recently received a certificate of appreciation from the British Legion for their fundraising efforts.

Posted on: Wed 15th November, 2017

We'll be helping local group "Hereford Community Clean up" on November 29th. The volunteers help to keep Hereford more tidy for all of us and they're targeting areas around Sherbourne Close (Hereford)...

Together With Tenants

Posted on: Wed 8th May, 2019

Together With Tenants is a groundbreaking new initiative from the National Housing Federation that aims to create stronger relationships and clearer communication between social housing landlords and their customers. While we always work hard to ensure that your voice is heard, however, we do understand that we do not always get it right for everyone, all of the time.

Earlier this month our Customer Involvement Panel (CIP) headed to Birmingham for the first Together With Tenants meeting, bringing together landlords and Housing Association customers from across the West Midlands.

While just the start of this journey to bring social landlords and their customers together, there was productive discussion around what Housing Associations can do really listen to their customers. It was suggested that perhaps too much emphasis was being put by landlords on the process of complaints, rather than the content and using these complaints to improve services.

Work is being done to ensure that Together With Tenants really delivers on its early promise. Future events and discussions will focus on developing a four-point plan for delivering change across the social housing sector.

Get your voice heard

Do you have a passion for your community? Would you like to help Connexus deliver improved services to our customers? If so, we need you to join our Customer Involvement Panel!

Our CIP is made up of a small group of customers who are actively working on your behalf. In addition to attending Together With Tenants events, CIP review our services and are also involved in organising fun activities and community events.

CIP is always looking for new members and new opinions. For more info simply email alison.grange@connexus-group.co.uk