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Tenant Consultation
Posted on: Thu 14th November, 2019

Herefordshire Housing Limited (HHL) is considering converting to become a community benefit society. Currently, HHL is a charitable company registered with Companies House. 

Rural Housing Week - Job Club and the search for employment
Posted on: Fri 28th June, 2019

Our innovative Job Club service has expanded into more rural areas across Herefordshire, providing a supportive environment designed to help people back into employment.

Rural Housing Week - Helping local people into affordable housing
Posted on: Fri 28th June, 2019

The theme of this year’s Rural Housing Week is Building for rural communities. Here we use our Watling Close development in Canon Pyon as an example of the work Herefordshire Housing do to meet the specific needs of our rural communities while driving up housing supply.

Rural Housing Week 2019
Posted on: Fri 28th June, 2019

The National Housing Federation’s Rural Housing Week (1st – 5th July) shines a spotlight on successful rural developments, reinforcing the message that housing is vital for the survival of rural communities and services.

CIP Gardening Competition
Posted on: Tue 28th May, 2019

Do you have green fingers? Do neighbours gaze enviously at your marigolds? Enter our annual Gardening Competition for your chance to win a £25 shopping voucher.

Posted on: Wed 8th May, 2019

Together With Tenants is a groundbreaking new initiative from the National Housing Federation that aims to create stronger relationships and clearer communication b

Posted on: Wed 10th October, 2018

This Saturday (13th October) our colleagues, along with lots of other members of the community will be supporting the Hereford Community Clean Up Group, and tidying the area, known as the "Hereford

Posted on: Mon 1st October, 2018

We would like to remind and reassure you that calls from Voluntas are legitimate and that they are contacting you on our behalf.

An illustration of the noise app
Posted on: Thu 14th June, 2018

It's no fun when a neighbour keeps making loud, nuisance or offensive noise.

Posted on: Tue 12th June, 2018

Members of the Connexus Customer Involvement Panels (CIP) have been able to find out more about the latest housing industry trends after attending the annual Central Housing Investment Consortium (


County Lines and Cuckooing

Posted on: Tue 30th July, 2019

Recent months have seen increasing numbers of stories in the local and national press about ‘county lines’ and ‘cuckooing’. These terms are identified by the National Crime Agency as referring to the activities of drug gangs in the UK’s smaller towns and rural communities. But what exactly do they mean? And how do these issues affect our communities across Herefordshire?

County Lines

A county lines drug network is where gangs, groups or drug networks supply drugs from urban to suburban areas across the county, including market towns, using dedicated mobile phone lines or “deal lines”.  A common feature in county lines drug supply is the exploitation of young and vulnerable people. The dealers will frequently target children and adults - often with mental health or addiction problems - to act as drug runners or move cash so they can stay under the radar of law enforcement. Violence and intimidation using weapons are often used to minimise resistance to the gang’s drug dealing activities and exploitation.

There are several active County Lines operating in Herefordshire. The Hereford Times reports that up to 10 county lines have recently been closed down across the county, as part of the West Midlands-wide Operation Ballet police initiative.

Superintendent Sue Thomas, Herefordshire Commander, said:

“We want to make it clear that supplying illegal drugs will not be tolerated, whether it's in big cities like Birmingham or being transported across county lines to more rural counties like Herefordshire.”

“We want to reassure the community that we will be continuing to build on this success and will continue to clamp down on offenders and make it clear that there will be consequences should they engage in dealing illegal drugs.”


Cuckooing is a form of crime in which drug dealers take over the home of a vulnerable person in order to use it as a base for drug dealing.

Victims of ‘cuckooing’ are often drug users but can include older people, those suffering from mental or physical health problems, female sex workers, single mums and those living in poverty. Victims may suffer from other forms of addiction, such as alcoholism, and are often already known to the police. Dealers often approach the victim offering free drugs to use their home for dealing.

What you can do

Awareness is the first step towards tackling this problem within our communities. Be aware that this is happening in our counties. If you are concerned about a friend or neighbour then please raise this the police via 101 or Crimestoppers.