Herefordshire Housing

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Accessibility

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We regard the privacy of those who use this website as very important. We have created this Privacy Policy to explain to you what personal information we collect about you and the purposes for which we may use such personal information. “Personal information” is information that can identify you as an individual. By submitting personal information to us you consent to our collection and use of the information as set out in this Privacy Policy.

Who are we?

Herefordshire Housing Limited our office is at Legion Way, Hereford, HR1 1LN. We are the data controller under the United Kingdom’s Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Office of the Information Commissioner of our data processing activities.

What information do we collect from visitors to the Site?

We collect information from you if you choose to contact us with an enquiry. The information we collect includes your contact details (such as name, company and email address) together with information that you provide to us including which topics are of interest to you and such other information as we require to respond to your enquiry. We assume that any information you supply to us is accurate and up to date, that you will inform us if any such information removed or updated.  If you submit a third party’s details to us so that they receive communications from us you must have that third party’s permission to do so.

How do we use your personal information?

As well as dealing with your enquiries, we may use your personal information to provide you with marketing information such as details of changes to the Site. If you do not wish to receive this information please e-mail us at thepeople@thepartnership.cc with details of your request.

To whom will we disclose personal information

We will not share personal information about you with third parties unless we are legally required to do so.

We do not trade or rent your personal information to third parties.

How do you access the personal information we hold about you?

To obtain a copy of the personal information we hold about you please write to Nicholas Pope at The Chartered Institute of Patent Attorneys, 95 Chancery Lane, London WC2A 1DT, enclosing a cheque or postal order for £10 made payable to CIPA to cover our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days of receipt of your written request and the fee, a copy of all the personal information we hold about you which we are legally required to disclose. Please contact us at the same address if you have any reason to believe the information we hold about you is inaccurate.

Use of Cookies and Email Tracking

Cookies are small pieces of information sent by a web server (such as that used to run the Site) to an individual’s computer which are then stored on that computer’s hard drive. Cookies are used by us to identify when a visit from a user of your computer is made to the Site and to keep track of your browsing patterns. We also use a “temporary cookie” each time you log on. This enables us to show you personalised views of information on the Site and also means that you don’t have to re-enter your password (if required) every time you move between different parts of the Site. This temporary cookie is erased completely as soon as you close down your browser. If you receive marketing emails from us, we are also able to track when you have opened the emails and which links contained in the emails you chose to use.

Our cookies are restricted for use only on the Site and may be used to assist us in the purposes set out in this Privacy Policy. They are not used to transfer any personal information to any third party which is not directly connected with the operation of the Site. Most browsers allow you to prevent cookies being stored on your computer. If you want to know how to do this please look at the help menu on your browser. Please note that doing so may restrict your ability to use the Site.

To see our full cookie policy click here.

What about third party websites that you can access via the Site?

The Site contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.

Security of your data

In accordance with the requirements of the Data Protection Act 1998 we keep secure records which contain personal information about you. The Internet is global and no data transmitted via the Internet can be guaranteed to be 100% secure during transmission. We cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.

Please note that in accordance with our security procedures we may also request proof of your identity before disclosing certain information to you.

What if you subscribe to any of our services?

This Privacy Policy covers the personal information you submit to us in relation to your use of this Site. If you subscribe to any of the services described on the Site we will ask you to agree to be bound by the terms of a separate agreement setting out, amongst other things, what your and our obligations are with regard to the personal information which will be processed as a result of your subscribing such services.

How will you know if we make any changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the Site’s homepage: you can view the current version of our Privacy Policy at any time by clicking on the Privacy Policy link on the homepage