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Handbook

Herefordshire Housing produces a handbook to provide more information about the services we offer. The handbook is made up of a series of information leaflets to give you more in-depth advice and information.

Click on a links below to view the information.

• Introduction
• Our Local Offers to you
• Your repairs service
• Aids & Adaptions
• Asbestos in buildings
• Your rent and other charges
• Buying a Herefordshire Housing home
• A guide to exchanging your tenancy
• A guide to ending your tenancy
• Involving our Customers
• Anti-social Behaviour
• Equality & Diversity Framework
• Discrimination & Prejudice
• Herefordshire Careline
• Are you satisfied?

If you would like to request a copy to be sent out to you please contact us. 

Our information is available in Large Print, Braille and Audio format on request. Contact us if you require information in these formats.

If you have difficulty reading this in English, please contact us.

All our downloads are Adobe PDF documents.  If you do not have Adobe Reader, click on link for free download.

Where you can find us
Head Office: Herefordshire Housing Ltd. Legion Way, Hereford, HR1 1LN. Tel. 0300 777 4321 Fax. 01432 384198	City Centre Office: One-Stop Shop 84-86 Widemarsh Street, Hereford, HR4 9HG. Tel. 01432 346070 Fax. 01432 346089	South Wye Office: Jubilee Court Community Facility Kilvert Road, Newton Farm, Hereford, HR2 7FE. Tel. 01432 346091 Fax. 01432 379260