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We carry out regular inspections on our estates and are now looking to develop these inspections further, to make sure that we are inspecting the things that are important to the local residents.
Matters arising from the estate inspection will be placed in to an action plan which will track the progress and who is responsible for that action. Some things can be resolved quickly, for example minor repairs, however some may take longer to deal with, for example, provision of additional lighting. The action plan will ensure that nothing is missed and residents can track progress. The checklist will also highlight if there is a persistent problem, for example with litter, and this will enable us to try and direct our resources to where they are need most, or work with other agencies, for example, Herefordshire Council, to provide additional litter bins.
Estate inspections are a great way to meet your Neighbourhood officer and let you have a direct say in what is bothering you about the estate and how we can improve things.
If you would like to be part of the next inspection for your area, you can just turn up on the day.
The estate inspection timetable can be viewed below. If you are interested in finding out more, please contact us via our online form or call us on 0300 777 4321.
As a result of resident suggestions and estate inspection we have listened to your requests and suggestions and have made a number of improvements. To see where we've been working, please see the document below.
You said...we did: Estate Improvements (pdf)
You can contact your Neighbourhood Officer via our online form.
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Our office opening times: Head Office: City Centre & South Wye Office: |
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Head Office: Herefordshire Housing Ltd. Legion Way, Hereford, HR1 1LN. Tel. 0300 777 4321 Fax. 01432 384198
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City Centre Office: One-Stop Shop 84-86 Widemarsh Street, Hereford, HR4 9HG. Tel. 01432 346070 Fax. 01432 346089
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South Wye Office: Jubilee Court Community Facility Kilvert Road, Newton Farm, Hereford, HR2 7FE. Tel. 01432 346091 Fax. 01432 379260
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