Herefordshire Housing

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Customer Account Managers have a wide range of responsibilities including:

  • Managing your rental payments 
  • Dealing with any questions you have about your tenancy
  • Giving you advice about about aids and adaptations to your home
  • Helping you with mutual exchanges
  • Dealing with anti-social behaviour
  • Providing advice about moving
  • Carrying out regular estate inspections

Estate Inspections

Customer Account Managers carry out regular estate inspections. If you'd like to know when they're next in your area please contact them.

You can contact your Customer Account Manager through our Customer Service centre click here.

Find your Customer Account Manager