Our website may store the following cookies during your visit:

Accessibility preferences

These cookies allow us to remember your website viewing preferences for future visits. We'll save your chosen display mode, font type, text size, and colour scheme.

Online poll

When we have an active poll we will use a cookie to record that you have already placed a vote. Your vote choice is not stored in the cookie.

Google Analytics

Allows us to record your path through the website and recognise you as a returning visitor at a future time. This information is used in conjunction with anonymous data gathered from other visitors and used to determine overall trends and not the browsing habits of individuals.

Session cookie

Created by our web server as a functional tool, this cookie holds no personal information and is automatically deleted when you close your browser.

If you would like to learn how you can disable cookies in your web browser please visit the software supplier's web page.

Accessibility

We have made every effort to make our website accessible and easy to use for everyone, whether or not you have any disabilities. Our website has been constructed to conform to level Double-A of the WC3 Web Content Accessibility Guidelines 1.0.

Maintaining an accessible website is an ongoing process and we are continually working to offer a user friendly experience. If you have any problems using this web site please contact us by telephone on (01432) 384000.

To help with the accessibility of our website, we offer Browsealoud; which enables you to listen to rather than read our website content.

It can offer a practical website access service to a range of people who may:-

• have reading or literacy difficulties
• not be fluent in English as it is not their first language
• have Dyslexia
• have mild visual impairment
• just find it easier to listen, rather than read

Best Viewing Experience

To ensure you have the best viewing experience browsing our site you need to ensure that you have your favourite/search/history right hand column closed, that you have maximised the web window and your resolution is set to 1024 x 768 or greater.

Navigation Assistance: Keyboard or Mouse?

If you have restricted mobility or wish to avoid repetitive strain injury, you may find it useful to use your keyboard instead of your mouse to navigate our website. By using Tab and Enter on your keyboard, it is possible to navigate and access all areas of our website. The Tab key allows you to move and browse amongst the menus and links displayed on each page, and pressing Enter will activate your request for a particular menu or link. The arrow keys on the keyboard will enable you to move up or down the page or from left to right.

Display Customisation

All pages have "text-only" versions; which allows the site to be viewed without any images or colour. Once in "text-only" mode, the colour scheme of the page may be changed, as well as the font style and size, allowing for maximum visibility and readability and therefore maximum accessibility.

Changing Text Size

Please click on the buttons at the top right of the page to change the text size. There are three text sizes available. Simply select the size of text you wish pages to be displayed at, your choice will be remembered for subsequent pages.

Translations

It is possible to view the information on this website in the following languages:

• Polish
• Russian
• Portuguese

Useful Tips for Accessing Information

Throughout our website we use PDF (Portable Document Format) documents which are accessed by clicking on appropriate document links. To view a PDF document, you may need to download Acrobat Reader first. This is a free software package and is available by clicking on the image below.

Where you can find us
Head Office: Herefordshire Housing Ltd. Legion Way, Hereford, HR1 1LN. Tel. 0300 777 4321 Fax. 01432 384198	City Centre Office: One-Stop Shop 84-86 Widemarsh Street, Hereford, HR4 9HG. Tel. 01432 346070 Fax. 01432 346089	South Wye Office: Jubilee Court Community Facility Kilvert Road, Newton Farm, Hereford, HR2 7FE. Tel. 01432 346091 Fax. 01432 379260